Manhattan, NY
10/21/2011
Most of the boarding in the city consists of kennels/with dogs taken out for walks. Glencadia offers such a nice alternative. We sent our 3 dogs there. Love the pickup and drop off service! The dogs came back happy and tired. I have recommended this place to many of our dog-owning friends.
Brooklyn, NY
8/15/2011
glencadia is really the only place id send my pooch. a friend referred me to will at glencadia and i havent looked back. shibby just returned from her fourth (fifth?) 'vacation' and she is enviably relaxed.
can't say enough good things. would recommend glencadia unequivocally.
can't say enough good things. would recommend glencadia unequivocally.
Brooklyn, NY
6/23/2011
I love Glencadia! I was referred to Will by a good friend who used to send her dog - and now my dog Saki has been there 3 times already, for stays as long as 14 days+.
Reading the negative reviews on this site, I understand the confusion in communication at times, but I do not doubt Will's integrity and passion. A lot of effort goes into running such a business and I appreciate so much the free drop off and pick ups.
I have a female Chow Chow of 14 years. As many know the breed is temperamental. Saki is a bit skiddish, non-affectionate with strangers, and rather do her own thing than play with other dogs. But she loves new surroundings and being outside as much as possible. She can even be a bit aggressive towards other dogs (only by growling - never biting) and this usually gets her in trouble bc dogs attack her - but that NEVER happened while she was at Glencadia.
I wrote to Will about my concerns for Saki, when I first sent her to Glencadia. He was super polite and responsive. I could see in the videos she would just stand and stare around blankly - looking a little bewildered and a little lost and Will was very nice to tell me about her and how she was doing. Mentioning that she was totally unresponsive to him and was scared of the camera but seemed fine when you left her alone.
Also from the videos I could see she was as relaxed as could be expected in a foreign setting while at Glencadia. I actually feel its a bit like boarding school for her - teaching her how to socialize and belong to a pack whether she likes it or not and adapt to new situations. She has never returned traumatized like some of these other reviews claim of their pets. Either way she is happy to ride in a car and to stand out near the barn for hours on end - even when all the other dogs are asleep.
Thanks Will!!! and the whole team!
PS - The only thing that is tricky is making sure your addresses are all correct on the reservation and on the site. I believe its easy to mark things incorrectly if you have more than one address saved to your profile. When editting anything in your reservation the site restores your pick up and drop off to default/billing settings - and that can be a huge mistake as I have experienced - but even then Will was patient and handled the whole situation wonderfully.
Reading the negative reviews on this site, I understand the confusion in communication at times, but I do not doubt Will's integrity and passion. A lot of effort goes into running such a business and I appreciate so much the free drop off and pick ups.
I have a female Chow Chow of 14 years. As many know the breed is temperamental. Saki is a bit skiddish, non-affectionate with strangers, and rather do her own thing than play with other dogs. But she loves new surroundings and being outside as much as possible. She can even be a bit aggressive towards other dogs (only by growling - never biting) and this usually gets her in trouble bc dogs attack her - but that NEVER happened while she was at Glencadia.
I wrote to Will about my concerns for Saki, when I first sent her to Glencadia. He was super polite and responsive. I could see in the videos she would just stand and stare around blankly - looking a little bewildered and a little lost and Will was very nice to tell me about her and how she was doing. Mentioning that she was totally unresponsive to him and was scared of the camera but seemed fine when you left her alone.
Also from the videos I could see she was as relaxed as could be expected in a foreign setting while at Glencadia. I actually feel its a bit like boarding school for her - teaching her how to socialize and belong to a pack whether she likes it or not and adapt to new situations. She has never returned traumatized like some of these other reviews claim of their pets. Either way she is happy to ride in a car and to stand out near the barn for hours on end - even when all the other dogs are asleep.
Thanks Will!!! and the whole team!
PS - The only thing that is tricky is making sure your addresses are all correct on the reservation and on the site. I believe its easy to mark things incorrectly if you have more than one address saved to your profile. When editting anything in your reservation the site restores your pick up and drop off to default/billing settings - and that can be a huge mistake as I have experienced - but even then Will was patient and handled the whole situation wonderfully.
Manhattan, NY
6/12/2011
My scottie, Ringo Star has been to the dog camp twice. The first time for 5 weeks, the second time for 4 weeks. He had a blast both times. He came back a little messy , but that's because he was in the water, and chasing the geese! I did't realize how bossy he was till I saw him on the videos:))) Weve had a graet experience, and plan to board him again this summer. It's a big plus that Will's kids and cousins help out with the dogs. Ringo loves the attention!
Brooklyn, NY
6/12/2011
Our 3-legged dog Maggie has been going to Glencadia for YEARS now. Will has been super flexible about letting us drop her off and pick her up when we're upstate. Maggie has a great time - she comes back smelly and exhausted - just as I'd expect she would from a week playing outside.
Stuyvesant, NY
5/13/2011
I live near the dog camp and have seen the full setup. I think the dogs have a good time and get a lot of exercise. The camp has several full time workers who love the dogs. I can see how some dogs have an issue with being away from their owners and the change in enviroment. That would be true almost everywhere you send your dog. From what I have seen this is by far the minority of dogs. I personaly have no issue leaving my dog at the camp. It is much better then leaving them in a cage in the city.
I kind of wonder if the few negative reviews are more a factor of the owners then the dogs.
I kind of wonder if the few negative reviews are more a factor of the owners then the dogs.
Manhattan, NY
2/25/2011
We have been sending our dog Mickey to Glencadia for over two years, in all we've sent him 8 times. The first time we sent him he had just had surgery, and Will let him stay in the house!! He always recognizes Will when he comes to pick him up, and is happy to go with him-- which for me says he enjoys being at Glencadia. He's also wagging his tail whenever I see him in the videos. I like that he gets to spend time outdoors and with other dogs. Will's kids also play with him a lot, which he loves. He's much more of a people-dog than a dog-dog.
I couldn't imagine why anyone would give Glencadia bad reviews. Looking at the few negative reviews, I can see how some of the confusions could happen. In my conversations with Will (and on the website), he's made it clear that there are certain hours that we could go to Glencadia to visit/pick up/drop off. I can see why, because I'm sure they don't want their evenings and weekends interrupted by having to entertain people all the time.
In terms of the stinkiness, it is true that dogs don't usually come back from Glencadia smelling too fresh. I thought about paying to have ours groomed but then I thought he might smell anyway from the van. But it's just something we've accepted because there are so many good things about Glencadia.
As for the dog sleeping all the time, that happens with our dog too when he gets home, I think because of all the excitement of being away! He comes home happy but tired out, we give him a bath, and then he sleeps for two or three days, and then he's back to his normal wacky self.
We're considering moving to another state, and one of my few hesitations is that we probably won't be able to afford anything as nice as Glencadia in Texas!
I couldn't imagine why anyone would give Glencadia bad reviews. Looking at the few negative reviews, I can see how some of the confusions could happen. In my conversations with Will (and on the website), he's made it clear that there are certain hours that we could go to Glencadia to visit/pick up/drop off. I can see why, because I'm sure they don't want their evenings and weekends interrupted by having to entertain people all the time.
In terms of the stinkiness, it is true that dogs don't usually come back from Glencadia smelling too fresh. I thought about paying to have ours groomed but then I thought he might smell anyway from the van. But it's just something we've accepted because there are so many good things about Glencadia.
As for the dog sleeping all the time, that happens with our dog too when he gets home, I think because of all the excitement of being away! He comes home happy but tired out, we give him a bath, and then he sleeps for two or three days, and then he's back to his normal wacky self.
We're considering moving to another state, and one of my few hesitations is that we probably won't be able to afford anything as nice as Glencadia in Texas!
New York, NY
12/27/2010
My 2 dogs have been going to Glencadia for over 4 years and they love it. They are outside almost all day, no crates or kennels and they get lot s of attention. Will could not be a nicer guy and everyone who works with him is terrific. One of my dogs gets 2 pills a day and I've never had any issues with his meds. They come home exhausted and sleep for 2 days. I have driven to Glencadia and seen the facilities and it is perfect for dogs and for owners who do not want their dogs in crates or cages. I have moved several times and Will has been great about arranging pick up and drop off around my geographic location.
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